Effective Date: April 4, 2026
Welcome to Roys Fine Art (roysfineart.com). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or purchase our museum-quality Giclée prints and art reproductions.
1. Information We Collect
We collect information to provide better services to all our customers. This includes:
- Personal Identification Information: Name, email address, shipping address, and phone number provided when you make a purchase or contact us.
- Payment Information: Credit card details and billing addresses. All payments are processed through secure, third-party payment gateways (such as Stripe or PayPal); we do not store your full financial details on our servers.
- Order Details: Information regarding the specific art pieces, sizes, and media (such as archival canvas or paper) you have ordered.
- Technical Data: IP address, browser type, and usage patterns collected via cookies to improve website functionality and user experience.
2. How We Use Your Information
Your information is used strictly for the following purposes:
- Order Fulfillment: To process transactions, print your high-end reproductions, and ship them to your destination.
- Customer Support: To respond to your inquiries regarding our printing processes, “Art that outlives time” philosophy, or order status.
- Marketing Communication: If you opt-in, we may send updates about new collections or gallery exhibitions. You may opt-out at any time.
- Website Optimization: To analyze how visitors interact with our site to improve our digital gallery experience.
3. Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information:
- Encryption: We use SSL (Secure Sockets Layer) technology to ensure that your data is encrypted during transmission.
- Access Control: Access to your personal data is limited to authorized personnel who need the information to perform a specific job (e.g., billing or shipping).
- Quality Standards: Our commitment to “Art that outlives time” extends to our data practices; we aim for long-term integrity and security in how we manage customer records.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for trusted third parties who assist us in operating our website and conducting our business (e.g., shipping carriers and payment processors), as long as those parties agree to keep this information confidential.
5. Your Rights
As a user, you have the right to:
- Request access to the personal data we hold about you.
- Request the correction of inaccurate data.
- Request the deletion of your data, subject to legal or contractual obligations (such as tax record requirements).
6. Compliance with Canadian Law
This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant Saskatchewan provincial privacy regulations.
7. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Roys Fine Art
Moose Jaw, Saskatchewan
Email: support@roysfineart.com
Website: roysfineart.com